Product tour

The care partner experience: only the people in their care

A care partner is someone who helps look after a specific group of people: a small group leader, a ministry leader, a deacon. This three-minute narrated tour follows one, on the same practice church as the other tours. Her FlockConnect is small on purpose, and the tour ends by showing what happens when she reaches for someone outside her care. Two things have changed since this was recorded: a care partner's note now starts with her pastors and church staff with care access, with Only me one tap away rather than the starting point; and a person now opens for her as a card, with name, photo, email, phone, birthday and her own logs, rather than the record the tour shows.

Watch the tour 3 min

What the tour covers

Her Home holds a short first-week guide, her assignments, and her flock. The sidebar has three sections: Home, Care, and Settings. Care shows exactly who is in her care, and every person there has a Log button. She logs a conversation, picks the kind of moment it was, and chooses who can see it.

Her People page is only her people, sixteen names rather than the whole church. One person opens as a card, not a record: name, photo, email, phone, birthday, and what she herself has logged; nobody else's notes reach her, and the list of who else cares for that person is not on the card. She writes a care report by answering a few plain questions and sends it to the owner and admins. Her reports and follow-ups are hers alone. And when she opens someone outside her care, there is simply nothing there.

  • 0:21 Home: first steps, her assignments, her flock
  • 0:34 Three sections in the sidebar
  • 0:43 Care: the people assigned to her
  • 0:56 Logging a conversation from the assignment page
  • 1:27 People: assigned people only
  • 1:40 One person's record from her seat
  • 1:58 Writing and sending a care report
  • 2:19 Her reports and her follow-ups
  • 2:28 Opening someone outside her care
  • 2:44 Her own settings

Who this is for

Volunteers and leaders who will carry a handful of people and nothing else. It is also the tour to show a pastor who wants to know whether handing a volunteer real responsibility is safe: the boundary is not a setting someone remembers to turn on, it is how the seat works.

What to watch for

The People page that says Assigned people only. The person's card, which carries her own logs and nothing written by anyone else, because the full record is a church-wide view. And the last minute, where opening someone outside her care shows nothing at all.

Where to go next

The getting-started guide for care partners walks the rhythm of assigned people and quick logs. The care visibility guide explains, note by note, what the sharing choices mean.

Still have a question?

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