Getting started

Getting started as a care partner: your people, your log

A care partner is a trusted volunteer with a short list of people to look after and a simple tool for writing care down. You will not see the whole church, on purpose: your view is scoped to the people assigned to you, which keeps their trust and your attention in the right place. This guide walks from the invitation email to the weekly rhythm: accept, meet your people, log care from your phone, and keep follow-ups from slipping. One thing changed after the walkthrough below was recorded: as a care partner, a note you log now starts with your pastors and church leaders, not Only me, and Only me stays one tap away.

Watch it done

Accept the invitation

Your church sends an email with a secure link. The page it opens greets you with the church's name and who invited you; sign in, or create an account, with that same email address, confirm you are 18 or older and accept the terms, then choose Accept invitation.

Until someone is in your care, your first screen says who will add people to it, with the 30-second video above. Everyday care work needs only your normal sign-in. FlockConnect asks for a second step only before a sensitive step, like exporting data, and if you haven't set up a way to get your codes yet, it walks you through it then; the setup takes a minute.

  • Accept with the invited email address; until someone is in your care, your first screen says who will add people to it.
  • Everyday care work needs only your normal sign-in; a second step is asked only before a sensitive step, the same rule as for every role.
  • You see the people assigned to you and your own profile, and no one else, enforced in the database.
  • The raised Log button opens the quick log; person first, then the note.
  • As a care partner, your notes start with your pastors and church leaders; Only me is one tap away, note by note.
  • Follow-ups with due dates surface the overdue ones before they slip.

Meet the people assigned to you

Your Care view lists the people in your care, assigned to you directly or through a household, group, or ministry. Apart from your own profile, that list is your whole view of the church, enforced in the database, so what you see is exactly what you are responsible for, no more.

Each person opens as a card with what you need for a visit: their name and photo, email and phone, their birthday, and what you have logged about them yourself: your interactions, your reports, your follow-ups. The rest of their record stays with the pastors. If someone you look after is missing from your list, ask your church office to check the assignment; assignments are written down by owners and church leaders.

Log care from your phone

The raised Log button in the middle of the bottom bar opens the quick log anywhere. Pick the person first, then write what happened; a call, a visit, a conversation after the service. Where dictation is enabled, the microphone in the note box types for you.

Because you are a care partner, a note you log starts shared with your pastors (the account owners) and church leaders, so what you write down reaches the people who can help. The visibility section says so in plain words before you save, and you can narrow it to Only me with one tap, or choose which of those groups to share it with. Add the app to your phone's home screen and the whole loop is two taps from your pocket.

Keep follow-ups moving

When a moment needs a next step, add a follow-up with a due date as you log. Your follow-ups list keeps them in view and surfaces the overdue ones first, so a promised visit does not quietly age out of memory.

If your church uses care reports, your desk shows the reports for your people, drafts you are writing and ones you have submitted for review. And if you lead a group, service attendance is yours too: mark who was there, save, done in a minute. It's one list your group's leaders share, so your marks and removals change it for all of them.

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