Getting started
Getting started as the account owner: your first week
You created the church, which makes you its account owner: you see every person in your church, manage billing, and own the handful of decisions that shape how your team uses FlockConnect. You read the care notes shared with the account owners, and your own, but never a note someone else kept to Only me. The good news is that the path is short. Bring your people in, invite the team so each person lands on their real record, and log the first care. This guide walks that first week in order, with a link into the detailed guide at each step.
Watch it done
Day one: your church exists. Now what?
Signup created your account, your church, and a person record for you. The plan step right after is what starts your 14-day trial: choosing a plan begins the clock, with no card collected, and signup on its own starts nothing. Your church's details (denomination, language and the scripture choice for the future) are editable any time in Settings under Church profile, whether or not you filled them in during setup.
Then comes the setup-path screen with five honest choices: connect Planning Center, upload a CSV, set up manually, explore a demo church, or decide later. If you want to feel the app with data before committing your own, the demo church is exactly that, and it stays walled off from your real church.
- Signup creates your church and your record; choosing a plan on the plan step starts the 14-day no-card trial.
- Context answers are editable later in Settings under Church profile; nothing is locked in.
- Bring people in by Planning Center, Notebird with notes history, CSV, or by hand. Nobody counts toward billing until you review them.
- Invite teammates linked to their existing records, so accepting never creates a duplicate.
- Write care assignments so follow-ups, filters, and suggestions route to the right people.
- Log the first care note; an owner's starts as Only me and sharing is your per-note choice, while a care partner's starts with the account owners, you included, and your church leaders with care access.
- Leaders take service attendance for their own groups; a Sunday-afternoon nudge keeps the habit.
Bring your people in
If your church runs Planning Center, connect it and import: you choose the scope, starting from active adults, and people arrive with contact details, addresses, and photos, matched rather than duplicated on every re-run. Coming from Notebird, the Notebird importer carries both your people and your full notes history, with a visibility gate protecting confidential notes. From anything else, export a CSV and walk the mapping preview.
However they arrive, nobody counts toward billing until you review them, and the directory is immediately useful: profiles, households, and the Add a family wizard for the visitors who show up next Sunday.
Invite your team onto their own records
From Settings, invite each teammate by email, and link the invitation to their existing person record with the picker, so accepting attaches their sign-in to the record your church already keeps. Church leaders, including elders serving as church leaders, get an access level, with Full access as the starting point; care partners get their assignments after they join.
Nobody has to set up a second step before they start. Before a sensitive step, such as inviting someone or exporting data, FlockConnect asks whoever is doing it for a one-time code, the same rule for every role. When an invite is accepted, a card on your Home says so, and until you assign them someone, a new care partner's first screen says you will add people to their care.
Write the care map, then log the first care
Care assignments write down who looks after whom: attach people, households, groups, or ministries to care partners, church leaders, or yourself. The assignment board under Care shows the coverage and, more usefully, the gaps.
Then log something real. Open the quick log, choose the person, write what happened. As the owner, your note starts as Only me, and sharing is a per-note choice in plain words. A care partner's note is different: it starts with the account owners, you included, and your church leaders with care access, so what your leaders log reaches you. The first honest note is worth more than an evening of configuration.
Set the Sunday rhythm and watch the week
If your groups meet on Sundays, your leaders can each take service attendance for their own group on the face grid, nudged every Sunday afternoon by email or push. That single habit gives you an honest picture of presence without anyone at the door counting heads.
During the trial, the billing page shows the end date, and a reminder email arrives about three days before. Add a card only if you are staying. When a trial ends without a plan, your workspace goes read-only for 12 months. Your data stays put and exportable the whole time, we'll email you before anything is deleted, and starting a plan brings everything back. Questions along the way go to support@flockconnect.com, and a person answers within 1 to 2 business days.
Still have a question?
FlockConnect is built and supported by a real person. Email support, or see how FlockConnect is priced.
